is serious about privacy, especially yours

Last updated May 13th, 2018

INTRODUCTION, Inc. (“”, “us” or “we”) provides a service that enables our clients to detect and block malicious software code in order to protect their Internet users (“Users/User”). recognizes that privacy is an important issue, so we design and operate our services with the protection of your privacy in mind. This privacy policy (“Policy”) explains how information is collected, used, and disclosed pursuant to offering our products and services (the “ Services” or the “Service”).

THE CLEAN.IO SERVICES: OVERVIEW offers an application programming interface, scripts and services for use on web pages that, collectively, detect and block malicious software code injected into web pages and/or mobile applications through advertising, navigation redirects and other similar activities as well as related services, data, analytics and technology (collectively, the “Service”). Our clients use the Service in order to attempt to protect their Users from the unwanted and/or harmful effects of such malicious software code.


When a User visits a web page or mobile application that has been enhanced via our Service, certain information is collected about that User’s device in order to provide the Service. Collected information includes, but is not limited to, the device Internet protocol (IP) address, user agent string, web page URL(s) or mobile application identifier, whether the User encountered malicious advertising, and, for pages or mobile applications on which malicious advertising appears, portions of the HTML/JavaScript contents of the impacted page, which in some cases could include any public comments a User makes on that page or mobile application as well as any identifying information publicly associated with those certain comments such as the User’s name, email address or username, and the technique used by the malicious advertisement to inject itself into the web page or mobile application. In countries covered by the European Union’s General Data Protection Regulation, does not collect a User’s IP address, user agent string or any personally identifying contents contained inside a web page or mobile application with malicious software code such as the name of a natural person, email address, username and other contents publicly posted by a User on an impacted page or application.
Clients may also pass custom data points to pursuant to providing the Services, such as a client identifier. The type of custom information shared via our Service is ultimately determined by our clients with the exception of any client identifiers assigned by us. We do not permit our clients to share Sensitive Information with us.

CLEAN.IO’S USE OF COLLECTED INFORMATION uses the information collected to determine whether an advertising impression being rendered on a web page or inside a mobile application contains malicious software code, and to offer related services designed to improve the User’s experience such as identifying landing pages associated with an advertising impression that contain harmful software, blocking video advertisements that automatically play with audio enabled, and blocking advertising creatives with excessive data payloads. may also use the information collected to enable a publisher to block specific advertisers and creatives from rendering an impression on a web page or inside a mobile application.

We may share non-personally identifiable information with select business partners, such as the publisher of the website or mobile application you visited, who may use the information for a variety of purposes, including to improve your experience on a web page or inside a mobile application.

We may also share any information we store or collect in response to a legal process or when necessary to protect our Services or our client’s services and offerings.

In the event that the ownership of or an affiliate or their assets changes as a result of a merger, acquisition, sale of assets, or in the unlikely event of a bankruptcy, your information may be transferred to another company. If we believe a transfer results in a material change in the use of the information we’ve collected or received about you, we will provide notice and choices consistent with applicable law.

For the avoidance of doubt, we do not use or sell your data for the purposes of interest-based advertising.

OUR DATA RETENTION POLICY removes data within five years after our last encounter with you. After data is removed, reserves the right to store the de-identified data set for up to five years.


We do not knowingly collect data from anyone under the age of 13. In the event that we learn that we have collected data from a child under age 13, we will take reasonable steps to delete that information as quickly as possible. If you believe that we might have any information from or about a child under the age of 13, please contact us at [email protected]


All information we have is stored on servers located in the United States. In the process of providing our Services, we may transfer information across borders from your country or jurisdiction into the United States. With the exception of data transfers from the EU and Switzerland, by providing with your information, you hereby consent to the transfer of information to the U.S.


We may change this Policy at any time. We will post all changes to this Policy on this page and will indicate at the top of the page the modified policy’s Last Updated date. If you have any questions or suggestions regarding this Policy, please contact us at: [email protected]